MIWA
MIWA (Motor Industry Workshop Association)
MIWA is the largest trade association under the Retail Motor Industry Organisation. We are the collective voice of Independent Aftermarket workshops, directly representing over 2400 businesses nationally.
MIWA not only represents the general repair shop sector but also brake and steering specialists, auto electricians, driveline and transmission specialists as well as vehicle accessory centers.
MIWA members offer the correct repair equipment and appropriately trained staff to ensure that work is carried out in a professional and competent manner.
A major focus of MIWA is to educate the motoring public on how best to protect themselves against substandard work. MIWA members are categorised as either accredited or graded workshops. These levels of accreditation positively influence the motoring public in their decision on where to have their vehicles repaired.
As such, MIWA-accredited members identified by the RMI Code of Conduct will benefit and the industry as a whole will rid itself of those repair establishments which are not up to standard.
Belonging to the Motor Industry Workshop Association (MIWA) is crucial for car workshops because it signifies credibility, trust, and adherence to high industry standards. MIWA is a leading association in the automotive repair sector, and its affiliation provides several benefits to both workshops and customers:
Quality Assurance: MIWA sets strict guidelines for member workshops, ensuring they maintain high standards in service quality, equipment, and training. Workshops that belong to MIWA are regularly audited to ensure they meet these standards.
Professionalism and Expertise: MIWA membership shows that the workshop’s mechanics are well-trained, skilled, and continuously updated with the latest industry knowledge. This reassures customers that their vehicles are in capable hands.
Consumer Protection: MIWA members must adhere to a code of ethics, protecting consumers from unethical practices. In case of disputes, MIWA offers mediation and resolution services to ensure customer satisfaction.
Industry Recognition: Being part of MIWA enhances a workshop’s reputation within the automotive industry. It helps build trust and credibility with customers who are looking for reliable and certified service providers.
Access to Resources: MIWA members benefit from access to industry-related resources, training, and information, allowing them to stay competitive and improve their service offerings.
In short, MIWA membership assures customers that the workshop is reputable, committed to ethical practices, and capable of delivering high-quality repairs and services.
RMI approval & accreditations
Trust e-Car Motor Services RMI accreditation, MIWA and AA approvals for top-quality vehicle servicing and workmanship that meets industry standards.
